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In response to Thomas Cook’s new policy on sales of attractions featuring orcas Loro Parque communicates the following:

First of all, Loro Parque wants to publicly express its gratitude to the more than a million visitors that have come to our park with Thomas Cook during the last 45 years. In all these years we have not received a single complaint from any of them regarding the welfare of our animals.

In April 2017 Loro Parque was inspected by Global Spirit (a company linked to the Born Free Foundation) following the request of Thomas Cook, in order to determine the compliance of our facilities and procedures with the ABTA animal welfare standards. The inspection obtained the highest score (100% of compliance), which guarantees that not only the orcas, but all the animals in Loro Parque have the best welfare conditions under the strict regulations of the Association of British Tour Agents. The decision of Thomas Cook not only diminishes the value of this inspection, but also is against the animal welfare regulations of ABTA, which are the most rigorous of the world.

Thomas Cook sustains that its decision is based on scientific evidence, but fails to provide any. They also argue that 90% of their clients are concerned about animal welfare, but it does not mean that they have expressed concerns about the orcas housed at Loro Parque.

In our company not only 90% but 100% of our staff is concerned about animal welfare, and we proudly work every day to provide every single animal under our care with the outmost love and respect. That’s the reason why we have obtained the maximum qualifications, not only by Global Spirit, but also by the American Humane, TÜV, the European Association of Zoos and Aquaria, the Iberian Association of Zoos and Aquaria, the European Association for Aquatic Mammals or the Alliance for Marine Mammal Parks and Aquariums. This is a clear proof of excellence in animal care, and excellence is the main reason why Loro Parque has been also honoured with the Trip Advisor’s Travellers Choice Award as the best zoo in the world. There is no doubt that many of the visitors that voted to give this award to Loro Parque were Thomas Cook clients.

In fact Loro Parque is the highest decorated zoo in the world having received every single Gold Medal on regional and national level in Spain as well as the highest distinction that any company in Spain can receive: the Prince Felipe Award of Entrepreneurial Excellence.

Furthermore, Loro Parque founded in 1994 led Loro Parque Fundación which has invested until today more than 19 million US dollars in over 150 conservation projects worldwide. As a result nine parrot species have been saved from extinction and many others have improved their population in the wild.

The decision of Thomas Cook is clearly led by anti-zoo organizations leaded by a minority of activists not really concerned about the animals, but just aimed in destroying the zoos and their conservation, research and educational activities. But this will not change our determination to continue working for the welfare of every single animal in this world, and for the conservation of the biodiversity in a planet threatened by the sixth extinction as has been scientifically proven.
Already now with 700 million visitors in zoos worldwide it is clear that a zoo visit is a highly demanded activity which in light of the destruction of our nature and environment will become an absolute “must” in the future.

Fortunately, Loro Parque is this year welcoming more visitors than ever, and even without the partnership of Thomas Cook we will continue offering all our visitors a unique opportunity to get to know the wonders of wildlife and become part of our mission: to protect and preserve the animals and their natural habitats for future generations.